이귀숙 강사의 TOEIC SPEAKING

#220. TOEIC SPEAKING ( Part 5 – Q14 )   

안녕하세요 여러분,

오늘의 질문을 한번 볼까요?

[ Q 10]

Hello, This is Jimmy Westwood and I’ve called your agency earlier today asking for a list of houses in Bridgetown area. You’ve sent me an e-mail with several houses that had the preferences I told you about. They were all very spacious and had front yard and a backyard with a swimming pool big enough for the family. However, it seemed like you missed out on one thing. I said we absolutely need a garage that has space for two cars, but none of them had parking space big enough for two. I am being very selective as this is the first family house that we’ll be buying, so please understand. I hope I can get a new list of houses no later than tomorrow so we can start visiting them soon. Please call me back at the same number.

부동산 중개업자에게 남긴 메시지네요. 집을 보여줬는데 다들 멋지지만 자신이 요구했던 체크리스트 중에서 한 가지 항목이 빠져있다고 말하네요. 차가 2대 주차 가능한 주차공간이 있어야 하는데 어떠한 집도 주차 공간이 없었다고 말하고 있네요. 다시 새로운 집의 목록을 받아서 방문하고 싶어 합니다. 어떻게 문제 해결을 하면 될까요? 부동산 중개업에서 실수를 한 부분에 대해 먼저 사과를 한 후 다른 집 목록을 전해주고 다시 집을 보러 가자고 하면 되겠습니다.

[유용한 표현]

make a mistake 실수하다

find out 발견하다, 알아내다

[ Model Answer ]

Hello, Jimmy, This is Sue from SK Real Estate Agency. I got your message about the list of houses. First of all, I’m so sorry for the inconvenience we have caused you. I remember that you said you wanted a garage which has space for two cars, but I’m afraid I made a mistake when I sent you the list. I found out that the list was for another customer. I have a new list ready for you, and I doubled checked everything you required. I will send it to you right away by email. If you have any other question, please feel free to call me anytime. Once again, I am really sorry and I hope you understand. I hope you find a house which you like. Thank you .