이귀숙 강사의 TOEIC SPEAKING

#233. TOEIC SPEAKING ( Part 5 – Q21 )   

안녕하세요 여러분,

오늘의 질문을 한번 볼까요?

[ Q 10]

Hello, my name is Ryan Gills. I stayed at your hotel over the weekend while I attended a conference in the city. Since I was the representative from my company, it was my responsibility to take notes on the conference. The problem is that I forgot my notes in my room when I checked out on Monday morning. I do need the notes to give a presentation to the CEO of my company this Friday, so I was wondering if you found the notes in my room. They are in a dark brown folder. Please let me know as soon as possible. This is Ryan Gills and my phone number is 555-1291. Thank you.

회의 참석차 주말에 호텔에 머물렀는데 체크아웃을 할 때 깜박하고 중요한 회의 내용을 메모한 것을 호텔 방에 두고 왔다고 하죠. 이번 금요일에 프리젠테이션을 하기 위해 그 메모가 꼭 필요한데 찾을 수 있는 지 묻고 있습니다. 어떻게 해결해주면 되나요? 체크아웃 후 방 청소를 하던 직원이 서류 폴더를 찾았다고 하면 되겠네요. 시간이 촉박하므로 급송 택배로 보내주겠다고 할 수 있겠습니다. 또한 소중한 고객이기에 배송료는 호텔에서 지불하겠다고 해도 좋겠네요.

 [유용한 표현]

overnight delivery 익일 배송

cleaning staff 청소 직원

valued customer 소중한 고객

[ Model Answer ]

Hello, Mr, Gills. I’m calling from the hotel. I got your message about the notes you are missing and I’m very happy to tell you that our cleaning staff found the folder when she was tidying up your room. It’s sitting in front of me now. I understand that it is urgent for you to get the folder back soon for the presentation, so I am willing to send the folder by overnight delivery. Since you have been our valued customer for the last year, we will send it for free. You will be able to get it sometime tomorrow, so don’t worry about it. If you have any other questions or requests, please feel free to call me anytime. Have a nice day.