이귀숙 강사의 TOEIC SPEAKING

#243. TOEIC SPEAKING ( Part 5 – Q27 )   

안녕하세요 여러분,

오늘의 질문을 한번 볼까요?

[ Q 10]

Hello, this is Joey Lapse. I’d like to talk to you about something. This morning, one of my coworkers, Anna informed me that she plans to take a week off from the day after tomorrow. However, the problem is, if she takes the week off, I have to cover all of her work while she’s away. I don’t think any other staff member in our department can spare some time to help me with my work, since everybody is tied up with their own work. Since you are the manager, I hope you can tell me how to take care of this matter and finish all of my work as scheduled. Again, this is Joey Lapse at extension 129. Thanks.

한 직원이 부서 매니저에게 전화를 걸어 남긴 메시지 입니다. 동료 한 명이 일주일 휴가를 간다는 것을 알았는데 그 휴가를 떠나는 직원의 일까지 자신이 담당하게 되면 일이 너무 많아서 제 시간에 다 끝낼 수 있을지 걱정하고 있네요. 다른 직원들도 각자의 일로 바빠서 도와줄 수 없을 것 같으니 매니저가 이 문제를 어떻게 하면 좋을지 알려달라고 합니다. 자, 여러분이 매니저가 되어 이 문제를 해결할 차례네요. 어떠한 해결책을 제시하면 좋을까요? 인사팀 부장과 협의 하에 일주일간 임시직 직원을 고용하여 업무 부담을 줄여주기로 했다던지, 혹은 같은 팀 내 다른 직원 두 명과 함께 일을 분담하여 일주일간 일을 처리하기로 했다는 등의 방안을 제시할 수 있겠습니다. 그렇다면, 함께 모범 답안을 만들어 볼까요?

 [유용한 표현]

temporary staff member 임시직 직원

take over 일을 떠맡다, 넘겨받다

human resources manager 인사팀 부장

[ Model Answer ]

Hello, Joey. This is Andrea returning your call. I know that Anna will be away for a week and understand your work-related pressure and worries. You said that you are worried to have too much work if you take over your coworker’s work. Well, since I totally understand your situation, I’ve thought of some options. Since this is the busiest season of the year, everyone in our department is very busy taking care of their own work. So, John, the human resources manager, and I decided to hire a temporary staff member for a week. She will be starting to work the day after tomorrow and she has a lot of experience. I hope this solution will help you finish your work as scheduled. If you have any other questions, feel free to call me. Have a great day.